Research Programme

BestServ Forum Research Programme is a four year programme that currently has two on-going projects: Business Models Research Project and Life-cycle Business Research Project.

Business Models Research Project

The objectives of the Business Models -project are:

  • to identify and understand business potential and drivers related to industrial service business;
  • to understand the value creation for customer, earning logic and pricing related to industrial services;
  • to understand how the new service business concepts take shape and;
  • to create new innovative business models and management concepts to realise the business potential of industrial services

The project aims to develop conceptual models, methodologies and tools in order to understand and facilitate the business focus shift from product centric towards value centric. This will take place through analysis and development work in the participating companies, and by generalising and conceptualising the results.

The project involves three research partners (VTT Technical Research Centre of Finland, HANKEN and TKK BIT Research Centre), and eight to ten companies. In addition to this, the project collaborates with LTT Research, who has a parallel project in the same research area. The project is funded by TEKES and participating companies, and it is scheduled for years 2005-2008.

» Download a short project brochure [PDF, 150KB]

For further information, please contact the project manager of the joint Business Models -project

Mr. Iiro Salkari
VTT Industrial Systems, P.O. BOX 1301, FIN-02044 VTT, Finland.
Mobile: +358 40 525 4771
E-mail: firstname.surname@vtt.fi

Life Cycle Business Research Project

Life Cycle Business (LCB) -project has three objectives:

  • to create a life cycle business concept
  • to understand how product and service modularization and configuration is done in LCB-environment
  • to model the innovation and value creation methods in LCB-environment

The aim is to create the life cycle business overview through the case-studies of the participating companies. This study will show clear meaning of the need to transfer to Life Cycle Business oriented world. It explains the approach of how the products and services are developed and maintained in the companies in an equally manner undependly on their customer relationships.

Project facilitates three Universities (LUT, TKK, TUT), five professors and six Finnish companies. The project employees three main researchers at LUT, TKK and TUT and gives an annual chance of four young future professionals on these field to produce their master thesis. Project is founded by TEKES for two years.

For further information, please contact of the project coordinator:

Mr. Vesa Salminen
Lappeenranta University of Technology
Mobile +358-40-544 1577
E-mail: firstname.surname@lut.fi

or project team leader:

Mr. Niiles Airola
BIT Research Center, P.O. BOX 5500, 02015 TKK, Finland.
Tel. +358-9-451 5556, Mobile +358-40-572 3010
E-mail: firstname.surname@hut.fi

04/28/201004/28/2010April 28, 2010